Verilink 8100A (34-00237) Product Manual Uživatelský manuál stáhnout pdf (Strana 26)

xxviii 8000 Series

Returning a Unit to Verilink

If for any reason you must return your Verilink product, it must be returned

with the shipping prepaid, and packaged to the best commercial standard for

electronic equipment. For in-warranty repair, Verilink will pay shipping

charges for delivery on return. You are responsible for mode and cost of

shipment to Verilink.

You must have a Return Material Authorization (RMA) number marked on

the shipping package. To obtain an RMA number, call Customer Service at

800-926-0085, extension 3002. Products sent to Verilink without RMA

numbers will be returned to the sender unopened, at the sender’s expense.

When calling Verilink for an RMA, please have the following information

available:

• Model number and serial number for each unit

• Reason for return and symptoms of problem

• Purchase order number to cover charges for out-of-warranty items (Faxed

purchase order required)

• Name and phone number of person we can contact if we have questions about

the unit(s)

The address for you to use when returning a unit to Verilink will be provided

when the RMA is issued. The standard delivery method for return shipments

is Standard Ground for domestic returns and International Economy for

international returns (unless otherwise specified).

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Verilink 8100A (34-00237) Product Manual Uživatelský manuál Strana 26